Question 1

Where do you get your oils from?

Accepted Answer

Oils are sourced globally, preferably from their native lands. Healing Hollow has built relationships over 8 years with trusted suppliers.

Question 2

Are your oils Certified Organic?

Accepted Answer

They offer a mix of organic, wild-harvested, and chemical-free oils. Some oils are chosen for their energy or quality rather than organic certification.

Question 3

How are your oils distilled?

Accepted Answer

• Citrus oils: cold-pressed at optimal temps
 • Most others: steam-distilled
 • Some, like jasmine: solvent extraction with alcohol

Question 4

Are your oils “Pure Therapeutic Grade” and ingestible?

Accepted Answer

They do not use that trademarked term. Their oils are therapeutic and food-grade, but they do not advise ingestion due to labeling, dosage, and liability issues.

Question 5

Why are some of your oils much less expensive than competitors?

Accepted Answer

Pricing is based on cost per liter, which fluctuates by crop, region, and quality. They avoid multi-level marketing markups and aim to keep costs fair.

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